Posts Tagged ‘case study’

Is Your IP-PBX Damaging Your Firm’s Reputation?

When a new IP-PBX was installed a few years ago at Stewart’s Auto Sales (SAS) in Kingston, Jamaica, a number of usability and voice quality issues arose. The Company management realized that these problems were having a negative impact on productivity, were frustrating SAS operators, and were harming SAS’ hard-earned reputation for first-class customer service. […]

Luxury Swiss Hotel Modernizes Phone System Economically

When the power supply of the old PABX failed three times within a single month, and only a few untested and pre-used spare parts could be sourced from a dusty old warehouse at an unjustifiable cost, it was time for this boutique hotel to seriously consider upgrading to a new phone system. The hotel’s telephone […]

Xorcom Sweet Spot: High Density IP-PBX for Senior Care

Senior care facilities are often characterized by multiple campuses with large numbers of extensions. Los Nogales in Spain is no exception. According to Oscar Berlanga, CEO – Los Nogales: The end result of the project has been overwhelmingly positive, in addition to improved technical performance, there was also significant cost reduction. Our Spanish partners at […]

Ease of Remote Deployment and Reliability Key Factors in Choosing Xorcom

U.K. -based telephony professionals Cyber-Cottage.co.uk installed Xorcom IP-PBX appliances for a multinational customer with offices in London, Tokyo and Sydney. For the International offices Xorcom systems were chosen as they provide a full turnkey system that can be sent out to the office plugged in. Click here to read the full case study.

Multi-Branch Real Estate Company Saves Costs and Increases Productivity with Xorcom IP-PBX

To handle the incoming calls Shriram Properties wanted an efficient call routing system that would identify the caller and route the call to the appropriate sales team member’s mobile phone. A dashboard was to be maintained in order to provide performance graphs and call statistics, by project. Xorcom partner Technocrat Systems proposed a combination of […]

Stock Exchange Appreciates Stability of Xorcom TwinStar PBX

The Bucharest Stock Exchange (BVB), located in Bucharest, Romania, decided to migrate from a classic analog telephony solution to a new, VoIP-based infrastructure. The analog system was end of life and organization decided to select instead a VoIP solution that allows more flexibility and expandability over time, a reliable failover configuration (with phones able to […]

Quick Implementation and Rich Features Result in Another Happy Phones Correct Customer

Reed Midem organises high quality international professional Television, Music and Property markets worldwide. When they decided to move offices they contacted Xorcom authorized reseller Phones Correct to select, design and implement a new phone system. It took the integrator only three days on-site and offsite to handle the entire implementation, addressing all the requirements: configuring […]

Non-profit Replaces Aging NEC PBX with Xorcom IP-PBX

Chabot Space & Science Center is a non-profit in Oakland, California. The aging NEC PBX’s voicemail processor had begun to fail. During research for replacement voicemail systems, the customer discovered that he could buy an entire new telephone system for the cost of the replacement. Steve dosRemedios, Technology Manager at Chabot Space & Science Center, […]

IP-PBX Provides Remote Workers Same Phone Functionality as Office Workers

Deacon Search is an independent boutique search and selection consultancy specializing in senior legal appointments. Staff is comprised of 12 users (3 of whom are remote workers). The company’s requirement was for a flexible phone system at an affordable price, to be implemented within one month. After suggesting the Xorcom XR2047, an Asterisk based IP-PBX […]

Government Agency Satisfied by IP-PBX Uptime Provided by Xorcom TwinStar Failover

RUAT is an institution that needs to maintain constant communication with the local governments to provide timely and effective support to Bolivian citizens. Consequently, one of the main concerns is to have the necessary number of telephone lines to meet claims at lower costs and with a wider range of services (IVR, CRMs, etc.). ICTEC, […]