Is Your IP-PBX Damaging Your Firm’s Reputation?

When a new IP-PBX was installed a few years ago at Stewart’s Auto Sales (SAS) in Kingston, Jamaica, a number of usability and voice quality issues arose. The Company management realized that these problems were having a negative impact on productivity, were frustrating SAS operators, and were harming SAS’ hard-earned reputation for first-class customer service. After reviewing its options for an alternative system they chose Xorcom.

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