Archive for the ‘Case Studies’ Category

How to Compete with 8×8 and Vonage “No Cash for Phones” Promotions

Tips for North American Business Phone System Dealers If you are a Xorcom dealer in North America you have probably come across customers that have been presented with an attractive “no cash for phones” option by large public companies such as 8×8 and Vonage. Well, we’re pleased to inform you that you can counter with such an […]

Why Telecom Professionals Choose Xorcom IP-PBX Systems

The professionalism of Xorcom partners is a big part of our success, as evidenced by the glowing testimonial below about one of Xorcom’s veteran master distributors: I have worked with David [Duffett – of Telespeak] many times over the last few years, resolving Integration queries using the Xorcom Asterisk IP-PBX for our Network. They have […]

Is Your IP-PBX Damaging Your Firm’s Reputation?

When a new IP-PBX was installed a few years ago at Stewart’s Auto Sales (SAS) in Kingston, Jamaica, a number of usability and voice quality issues arose. The Company management realized that these problems were having a negative impact on productivity, were frustrating SAS operators, and were harming SAS’ hard-earned reputation for first-class customer service. […]

Luxury Swiss Hotel Modernizes Phone System Economically

When the power supply of the old PABX failed three times within a single month, and only a few untested and pre-used spare parts could be sourced from a dusty old warehouse at an unjustifiable cost, it was time for this boutique hotel to seriously consider upgrading to a new phone system. The hotel’s telephone […]

Xorcom Sweet Spot: High Density IP-PBX for Senior Care

Senior care facilities are often characterized by multiple campuses with large numbers of extensions. Los Nogales in Spain is no exception. According to Oscar Berlanga, CEO – Los Nogales: The end result of the project has been overwhelmingly positive, in addition to improved technical performance, there was also significant cost reduction. Our Spanish partners at […]

Ease of Remote Deployment and Reliability Key Factors in Choosing Xorcom

U.K. -based telephony professionals Cyber-Cottage.co.uk installed Xorcom IP-PBX appliances for a multinational customer with offices in London, Tokyo and Sydney. For the International offices Xorcom systems were chosen as they provide a full turnkey system that can be sent out to the office plugged in. Click here to read the full case study.

Multi-Branch Real Estate Company Saves Costs and Increases Productivity with Xorcom IP-PBX

To handle the incoming calls Shriram Properties wanted an efficient call routing system that would identify the caller and route the call to the appropriate sales team member’s mobile phone. A dashboard was to be maintained in order to provide performance graphs and call statistics, by project. Xorcom partner Technocrat Systems proposed a combination of […]

Stock Exchange Appreciates Stability of Xorcom TwinStar PBX

The Bucharest Stock Exchange (BVB), located in Bucharest, Romania, decided to migrate from a classic analog telephony solution to a new, VoIP-based infrastructure. The analog system was end of life and organization decided to select instead a VoIP solution that allows more flexibility and expandability over time, a reliable failover configuration (with phones able to […]

Multi-site Resort Switches Out Nortel for Xorcom

Grand Crowne Resorts is located in three states with multiple business sites. Over three years ago their IT department started looking for a replacement telephone system for the existing Nortel PBX, due mainly to the fact that every time they wanted to add and/or upgrade the telephone system to accommodate a new building coming on-line […]

Customer Service and Productivity Improved; Telecom Costs Reduced with Xorcom System in Jamaica

Hardware & Lumber (H&L) is the leading retailer and wholesaler of building materials, home improvement supplies, household items and agricultural products in Jamaica. H&L has an island-wide branch network in addition to the head office. The company’s legacy PBX system was unable to facilitate branch-to-branch calling and the absence of any controls over outbound calls […]