Netcom Promotes CompletePBX at Hawaiian Expo

NetCom at the 6th annual 2013 Hawaii Buildings, Facilities & Property Management Expo

Netcom Enterprises at the 6th annual 2013 Hawaii Buildings, Facilities & Property Management Expo

Netcom Enterprises, an authorized Xorcom dealer,  participated in the 6th annual 2013 Hawaii Buildings, Facilities & Property Management Expo March 13th and 14 at the Blaisdell Center in Honolulu, Hawaii.

The 6th annual Hawaii Buildings, Facilities & Property Management Expo offers convenient and efficient access to a broad variety of products, services and equipment needed by the owners, managers and operations personnel of Hawaii’s buildings, facilities and property management companies.

Netcom Enterprises focused on the Xorcom Complete PBX product line for operations and renovations for Resorts, Condos and Timeshare properties.

Watch this short video clip from the event: Netcom at Hawaii-Buildings-Expo-2013

Netcom’s next show at the same venue is the 19th annual Hawaii Lodging, Hospitality & Foodservice Expo on July 10th & 11th, 2013. Stop by and visit!

Stock Exchange Appreciates Stability of Xorcom TwinStar PBX

Bucharest Stock Exchange (BVB) Case StudyThe Bucharest Stock Exchange (BVB), located in Bucharest, Romania, decided to migrate from a classic analog telephony solution to a new, VoIP-based infrastructure. The analog system was end of life and organization decided to select instead a VoIP solution that allows more flexibility and expandability over time, a reliable failover configuration (with phones able to access another VoIP system remotely), multiple conferences, flexible phones control, mobile phone integration, stable conference recording, etc. The solution was to consist of a main telephony solution (PBX and office phones) and a disaster recovery backup solution, all within challenging budget limitations.

As per Stefan Nanescu, Head of IT&C Administration – Bursa de Valori Bucuresti S.A. :

“Xorcom offers one of the most flexible and stable technical solutions one client can have in a budget restricted investment.”

Read the full story here.

Multi-site Resort Switches Out Nortel for Xorcom

Grand Crowne Resorts - Danny HendersonGrand Crowne Resorts is located in three states with multiple business sites. Over three years ago their IT department started looking for a replacement telephone system for the existing Nortel PBX, due mainly to the fact that every time they wanted to add and/or upgrade the telephone system to accommodate a new building coming on-line or merely add new and enhanced features, the cost was extremely high. The team turned to I3 Technology Group, who recommended a configuration including Xorcom XE3000 iPBX and Astribanks.

As per Danny Henderson, IT Telecomm Manager at Grand Crowne Resorts:

“I personally have been installing telephone systems for over 15 years and have never had an installation go as smooth as the ones I did with I3 Technology Group!”

Read the full story here.

Customer Service and Productivity Improved; Telecom Costs Reduced with Xorcom System in Jamaica

Ivor Barrett - Hardware & Lumber (Jamaica)Hardware & Lumber (H&L) is the leading retailer and wholesaler of building materials, home improvement supplies, household items and agricultural products in Jamaica. H&L has an island-wide branch network in addition to the head office. The company’s legacy PBX system was unable to facilitate branch-to-branch calling and the absence of any controls over outbound calls resulted in high telecommunications costs. Inbound call flow was also limited and was adversely affecting customer service and productivity.

tTech is a leading provider of managed IT services in Jamaica. They proposed a Xorcom solution to Hardware & Lumber. As per Ivor Barrett, Hardware & Lumber Ltd.:

“The Xorcom system implemented by tTech and the call accounting system from Hansen Software have resulted in significant cost savings to H&L while improving communications both within H&L and with its customers.”

Read the full article here.

Recap of ElastixWorld Expo

ElastixWorld - Xorcom with Palosanto

Left to right: Paul Estrella, Ariel Mapelman, Elvita Luz Crespo Neira, Jorge Giuffra, Edgar Landivar and Ruth Bridger.

ElastixWorld, the annual event which brings together developers, manufacturers, resellers, integrators and customers of Elastix, Asterisk and the VoIP Community at large, was held this year in Madrid, Spain from Sept. 25-27. Xorcom, along with our value-added distributor in Spain, Jesatel Comunicaciones, sponsored the event with a joint stand in the expo. Our Regional Manager, Ariel Mapelman, presented a lecture entitled “Introduciendo Asterisk en la Industria Hotelera”.

SIMO NETWORK, the organizing body behind this event which drew 129 exhibiting companies and over 18,000 visitors, is focused on ICT solutions for professionals and fostering entrepreneurship. The fair featured various professional networking events such as VoIP2DAY + ElastixWorld, the events in which Xorcom took part, which were organised by Avanzada7 and PaloSanto Solutions.

Check out our photos from the event.

New Channel Manager, Video Conferencing and Senior Care Covered in Recent Interview

Last week Xorcom exhibited at the IT EXPO conference and trade show in Austin, Texas, and participated in this video interview:

Xorcom CEO Shares Thoughts About Video Conferencing for SMB

In an interview recently published by Mae Kowalke  on the TMCnet Web site, Xorcom’s CEO and co-founder Eran Gal weighed in with his opinion about the potential of video conferencing for small and medium-sized businesses.

“The name of the game in 21st century business will be relationships and trust,” suggested Gal, since businesses and services are quickly entering a world where geography no longer naturally limits competition. “In order to create trust, it is not enough to send emails. You need to hear and see the person with whom you are working.”

Click here to read the entire article.

If you’re planning on being in Austin this coming week for the IT EXPO, make sure to stop by the Xorcom booth #714 and take a look at the Xorcom XV3000 video conferencing solution.

Xorcom Podcast Interview About Recent Travel (and some business stuff, too!)

I was recently interviewed for this (lengthy, but fun!) podcast by Suzanne Bowen – DIDX co-founder and VP at AstraQom. She let me talk about my recent travels to Lithuania and Russia, in addition to Xorcom’s new SIP phones, XML add-on Remote Phonebook Builder, video conferencing, and our upcoming participation in ElastixWorld, ITEXPO West, and AstriCon.

Quick Implementation and Rich Features Result in Another Happy Phones Correct Customer

Reed Midem organises high quality international professional Television, Music and Property markets worldwide. When they decided to move offices they contacted Xorcom authorized reseller Phones Correct to select, design and implement a new phone system.

“Phones Correct were very helpful in ensuring our specific needs were met and provided a tailored package to ensure ease of use for all users.” – Peter Rhodes OBE, Managing Director of Reed Midem UK

“Phones Correct were very helpful in ensuring our specific needs were met and provided a tailored package to ensure ease of use for all users.”
– Peter Rhodes OBE, Managing Director of Reed Midem UK

It took the integrator only three days on-site and offsite to handle the entire implementation, addressing all the requirements:

  • configuring phones for 3 BRI ISDN2 connections
  • direct dial numbers
  • setting up VLAN
  • distinguished ring tone
  • call pickup
  • updating the phones firmware
  • configuring the Xorcom XR2000, etc.

Read the full case study here.

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Video Explains How TwinStar Hot Fail-over Solution for Asterisk Functions

TwinStar, Xorcom’s award-winning hot fail-over solution for the entire Asterisk-based PBX (including telephony interfaces) is still the most cost-effective manufacturer-supported hot fail-over solution for IP-PBXs in the world!

This short video provides a clear and simple explanation of the technology, thanks to Bill Soto’s matter-of-fact presentation style.

If you want more information about TwinStar, visit this page on our Web site.

For a point-by-point comparison with Digium’s R-Series, see this previous blog post.