Xorcom CEO Quoted in Industry Article on VoIP Adoption by PSTN Users

Eran Gal, CEO and co-founder of Xorcom, was recently interviewed for an article published by SoftwareAdvice. The article, entitled “PSTN User Perspectives on IP Communications IndustryView | 2014″ researched the VoIP adoption behavior of PSTN users. Below you’ll find the reason that the author sought out Xorcom as an expert on this topic, as well as a link to the SlideShare for more information.

For this article, we wanted to feature VoIP solutions that would appeal to PSTN subscribers who haven’t yet transitioned to IP communications. Our survey determined that PSTN subscribers prioritize reliability of service and believe that the PSTN has a future as a backup or “failover” mechanism in IP networking. Thus we contacted Xorcom, since Xorcom’s IP PBXs offer a wealth of different PSTN connectivity options (analog, BRI/PRI etc.). Such solutions are appropriate for users transitioning from TDM to SIP trunking who still want a backup connection to the PSTN in order to survive Internet outages. Moreover, Xorcom’s disaster recovery software also helps to ensure the reliability of VoIP service by enabling businesses to backup the configuration settings for Xorcom appliances in case appliances need to be reconfigured on the fly. The flexibility and resiliency of Xorcom’s appliances make them great fits for PSTN users who want to ensure that the phones keep running in both natural disasters and network disasters.- Daniel Harris, VoIP and telecom researcher at Software Advice

Xorcom’s Tzafrir Cohen Received Special Recognition at AstriCon10

At this week’s 10th annual AstriCon user’s conference Asterisk Engineering Manager, Matt Jordan, presented Tzafrir Cohen, Senior Software Engineer at Xorcom, with Special Recognition for his and Xorcom’s continuing contribution to the Asterisk community.

Tzafrir Cohen, Senior Software Engineer at Xorcom, Receives Special Recognition at AstriCon10

“It’s because of people like Tzafrir, and companies like Xorcom, that Asterisk is a successful project.”

“We have a very large and vibrant community of Asterisk developers, but one person in particular this year who we would like to call out and thank is Tzafrir Cohen. I really can’t say enough about all his contributions to the Asterisk project. Tzafrir does an amazing amount of work, not just on DAHDI, but also on everything from build system changes, to things that Tzafrir just finds in the Asterisk project. I’ve seen him contribute patches back to app_minivm, just because he found something in it, and wanted to fix it. It’s because of people like Tzafrir, and companies like Xorcom, that Asterisk is a successful project, that we have such a great and wonderful project. Tzafrir, thank you very much for everything you’ve done, and, by all means, just keep doing exactly what you do.”

To see the video of the award presentation, go to our YouTube channel, or check out our Facebook page.

Luxury Swiss Hotel Modernizes Phone System Economically

Luxury Swiss Hotel Modernizes Phone System Economically

“We were surprised how quickly the installation process went… we were able to use the new systems without problems on the afternoon of the first day.” – Ms. Lisa Roos, Reception Manager at Hotel Paradies

When the power supply of the old PABX failed three times within a single month, and only a few untested and pre-used spare parts could be sourced from a dusty old warehouse at an unjustifiable cost, it was time for this boutique hotel to seriously consider upgrading to a new phone system.

These stylish new telephone sets for the guestrooms were commissioned from world renowned Danish designer Jacob Jensen.

The hotel’s telephone provider and technology supplier proposed a new system with serious drawbacks, in order to cut costs. However, for roughly the same “discounted” price, it was possible for the hotel to purchase a more reliable Xorcom TwinStar, hot-swappable dual-server PABX instead, with enough Astribank analog extensions for all the guestrooms and staff quarters, BRI modules for the existing ISDN channels, plus VoIP trunking for inexpensive outgoing calls, plus very stylish-looking new telephone sets from world renowned Danish designer Jacob Jensen for the guestrooms (see photo at left), feature-rich SNOM 821 for their executive staff, and a touch-screen SNOM 870 with an extra SNOM Vision extension-panel for the Reception Manager. Furthermore, Xorcom’s Complete Concierge software interface provided a solution to link the telephone system to their already existing investment in a Micros-Fidelio V8 hotel property-management-system (PMS), to which the existing point-of-sale (POS) restaurant registers are also interfaced.

Read the full case study here.

Congratulations to Latest Graduates of Xorcom Certification Training

Graduates of the 3-day Xorcom Certification Training course and the lead trainer (Jeff Johnson - in the Xorcom "superman" t-shirt).

Graduates of the 3-day Xorcom Certification Training course and the lead trainer (Jeff Johnson – in the Xorcom “superman” t-shirt). Click photo to view all photos from the event.

During the last week of August, Xorcom sponsored 3 days of technical training in Las Vegas. The training was attended by dealers and other strategic partners and focused on the CompletePBX solution, and the rest of our product offering, all based on Asterisk.

We’d like to take this opportunity to thank Jeff Johnson, a veteran Xorcom CompletePBX certified dealer, for leading a good part of the training. Check out this video to hear why Jeff, and the company he represents, have partnered with Xorcom:


Interested in obtaining Xorcom dealer certification? Drop us a line…


Xorcom Sweet Spot: High Density IP-PBX for Senior Care

New Los Nogales senior residence facility in Madrid, Spain.

New Los Nogales senior residence facility in Madrid, Spain.

Senior care facilities are often characterized by multiple campuses with large numbers of extensions. Los Nogales in Spain is no exception.

According to Oscar Berlanga, CEO – Los Nogales:

The end result of the project has been overwhelmingly positive, in addition to improved technical performance, there was also significant cost reduction.

Our Spanish partners at Jesatel used Xorcom equipment to support over 500 extensions in a new building wired with CAT6 cabling, including three data centers connected only by fiber optic cable.

Read the full story here.

Ease of Remote Deployment and Reliability Key Factors in Choosing Xorcom

Cyber-Cottage Multinational Implementation Based on Xorcom IP-PBX

Cyber-Cottage creates multinational telephony system based on Xorcom IP-PBX appliances.

U.K. -based telephony professionals Cyber-Cottage.co.uk installed Xorcom IP-PBX appliances for a multinational customer with offices in London, Tokyo and Sydney.

For the International offices Xorcom systems were chosen as they provide a full turnkey system that can be sent out to the office plugged in.

Click here to read the full case study.

Multi-Branch Real Estate Company Saves Costs and Increases Productivity with Xorcom IP-PBX

Implementation diagram for call routing logic.

The Xorcom voice switch can intelligently route calls to any pre-programmed destination, based on the caller’s input via the IVR.

To handle the incoming calls Shriram Properties wanted an efficient call routing system that would identify the caller and route the call to the appropriate sales team member’s mobile phone. A dashboard was to be maintained in order to provide performance graphs and call statistics, by project.

Xorcom partner Technocrat Systems proposed a combination of XE3000 and XE2000 systems and their own integration expertise, and the rest is history!

The Xorcom solution saves costs and improves employee productivity. It is the best phone system we ever experienced. – Indar Kumar, VP of IT, Shriram Properties.

Click here to read the full story.

Netcom Promotes CompletePBX at Hawaiian Expo

NetCom at the 6th annual 2013 Hawaii Buildings, Facilities & Property Management Expo

Netcom Enterprises at the 6th annual 2013 Hawaii Buildings, Facilities & Property Management Expo

Netcom Enterprises, an authorized Xorcom dealer,  participated in the 6th annual 2013 Hawaii Buildings, Facilities & Property Management Expo March 13th and 14 at the Blaisdell Center in Honolulu, Hawaii.

The 6th annual Hawaii Buildings, Facilities & Property Management Expo offers convenient and efficient access to a broad variety of products, services and equipment needed by the owners, managers and operations personnel of Hawaii’s buildings, facilities and property management companies.

Netcom Enterprises focused on the Xorcom Complete PBX product line for operations and renovations for Resorts, Condos and Timeshare properties.

Watch this short video clip from the event: Netcom at Hawaii-Buildings-Expo-2013

Netcom’s next show at the same venue is the 19th annual Hawaii Lodging, Hospitality & Foodservice Expo on July 10th & 11th, 2013. Stop by and visit!

Stock Exchange Appreciates Stability of Xorcom TwinStar PBX

Bucharest Stock Exchange (BVB) Case StudyThe Bucharest Stock Exchange (BVB), located in Bucharest, Romania, decided to migrate from a classic analog telephony solution to a new, VoIP-based infrastructure. The analog system was end of life and organization decided to select instead a VoIP solution that allows more flexibility and expandability over time, a reliable failover configuration (with phones able to access another VoIP system remotely), multiple conferences, flexible phones control, mobile phone integration, stable conference recording, etc. The solution was to consist of a main telephony solution (PBX and office phones) and a disaster recovery backup solution, all within challenging budget limitations.

As per Stefan Nanescu, Head of IT&C Administration – Bursa de Valori Bucuresti S.A. :

“Xorcom offers one of the most flexible and stable technical solutions one client can have in a budget restricted investment.”

Read the full story here.

Multi-site Resort Switches Out Nortel for Xorcom

Grand Crowne Resorts - Danny HendersonGrand Crowne Resorts is located in three states with multiple business sites. Over three years ago their IT department started looking for a replacement telephone system for the existing Nortel PBX, due mainly to the fact that every time they wanted to add and/or upgrade the telephone system to accommodate a new building coming on-line or merely add new and enhanced features, the cost was extremely high. The team turned to I3 Technology Group, who recommended a configuration including Xorcom XE3000 iPBX and Astribanks.

As per Danny Henderson, IT Telecomm Manager at Grand Crowne Resorts:

“I personally have been installing telephone systems for over 15 years and have never had an installation go as smooth as the ones I did with I3 Technology Group!”

Read the full story here.